Client Services Associate
FLSA Classification: Non-exempt
Salary Grade: Hourly
Supervisory Responsibility: This position does not have direct supervisory responsibilities
Reports to: Asst. Office Manager/Consignment Specialist
The Client Services Associate acts as a customer service representative for both consignors and buyers amongst a team of creative and lively colleagues. The Client Services Associate will perform administrative duties related to the consignment and contract process, as well as the processing of bids and payments for all auctions. The associate will provide high-level customer service in an upbeat, professional and courteous manner, remaining calm under pressure and addressing customer concerns in an empathetic manner.
Requirements Education and Experience:
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:00 p.m. and some weekends.
Typical office environment, with minimal exposure to excessive noise or adverse environmental issues.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 10 pounds, and occasionally lift and/or move objects up to 15. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Please submit a cover letter and resume to Nicole Joy at firstname.lastname@example.org